Call Center Capabilities Overview

Auto Dialer Solution

SmartCALL Predictive Dialer is an outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence

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Call Recording

Voice logger is an important tool for recording interactions between contact center agents, supervisors, and managers on one hand and prospects, leads or customers on the other

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Dynamic IVR Solution

is a technology that automates interactions with telephone callers. Enterprises are increasingly turning to IVR to reduce the cost of common sales, service, collections, inquiry

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Click to Call

Today’s customers call the shots, deciding how, when and why they’ll contact you. They may be happy to deal with you online but, when they want to talk, they expect you to be there.

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CRM Solution Module

Creating and maintaining relationships with customers can be a challenge. But it's also essential for a business' survival and growth.

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